We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.

If more than 15 business days have passed since we’ve approved your return, please contact us at [email protected]

Refunds cannot be issued for products that are returned refused at the destination, soiled, damaged, or missing parts.

CONTACT INFORMATION

Business Name: Crystal Pearl
Business Hours: Monday to Friday, 9:00 AM – 4:00 PM
Customer Chat Support: 24/7
Phone: ‪+1 (704) 708-8346
Business Email: [email protected]
Business Address: 2100 Hillsborough St Raleigh, North Carolina 27607, United States